
BECOMING A PEER SUPPORTER
Contact Our Team: Jo O Connor
What is a Breastfeeding Peer Supporter?
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Listens to whanau.
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Understands how breastfeeding happens.
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Socialises breastfeeding reflecting the relationship between mama & pepi.
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Cares about whanau, enabling parents to be the parents they were born to be.
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Has enhanced knowledge & skills in helping new parents which supports breastfeeding.
May be a mother, father, partner, aunty, nana, co-worker, neighbour, uncle, papa, sister, brother-
anyone who cares
What whanau expect from a peer supporter?
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That they care.
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Listening with openness, fairness, respect, and empathy.
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Focus on whanau needs and priorities.
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Validate whanau experiences
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Confidentiality- they will not discuss whanau with anyone else without consent unless they have serious concerns for safety/wellbeing.
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Respect the boundaries of their role as peer supporter; their perspectives, expertise, experience, or knowledge.
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Present themselves as a peer supporter with knowledge & insights to support the typical or physiological course of breastfeeding.
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Acknowledges that all whanau members are important.
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Present or share information in an impartial way.
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Accept what they whanau tells them.
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Not represent or explain the perspective of another organisation or provider.
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Seek to uphold the mana of other organisations, individuals or providers.
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Share up to date and validated information that is relevant to the whanau to support or enable decision making.
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Be clear when they are sharing their own experience, values, opinions, or thoughts.
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Keep their knowledge and skills as up to date as they can.
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Adhere to the Vulnerable Children’s Act.
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Adhere to Data Protection principles.
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Seek guidance/ counsel from locality programme coordinator when required e.g. redflags
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Refer to their own lived experiences only when relevant and helpful (usually when it is asked for).
Be a perfectly imperfect parent themselves
What a peer supporter can expect from a Central Lakes Breastfeeding Charitable Trust?
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Understanding and empathy if they make a mistake.
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Opportunities for ongoing personal development and support skills development and learning.
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Help for when they are unsure about how to help a whanau.
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Support for when they identify red flags.
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An accessible locality peer support programme coordinator e.g., easy to get hold off and opportunities to meet up.
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Opportunities to practice their skills.
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Opportunities to reflect on their experiences.
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Judicious use of their personal data.
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Respect for their role as a volunteer.
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That they are not out of pocket for helping whanau.
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Recognition that their contribution has value.
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Resources and tools to support whanau.
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Have a say in the future direction of the programme.
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Practical and pragmatic help to pursue new approaches for supporting whanau.
What peer supporters need from whanau:
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Respect for their role as a volunteer.
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Acceptance that they will prioritise their own tamariki/ whanau.
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Accept that the peer supporter is not perfect and may say or act in way that is perceived differently to how they intended.
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Understand that peer supporters make mistakes just like anyone else.










